We’re just waiting to confirm your initial deposit 💳✨ — we’ll keep you updated as soon as it’s received.

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We’re just preparing your Letter of Authority ✍️✨ — we’ll send it over shortly for your review and signature, after which we’ll be able to speak with your Distribution Network Operator (DNO) on your behalf.

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Rob and Benji from our technical team are reviewing your system behind the scenes 🔧✨ — carefully checking everything to ensure the design is practical, safe, and fully compliant. This stage usually takes around 3 working days, and we’ll be in touch if we need any additional information or want to talk anything through with you.

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Mark, our Projects Manager, is now taking care of your DNO application ⚡✨ — the Distribution Network Operator (DNO) oversees the local electricity grid and must approve systems before connection. This stage usually takes 2–6 weeks, although it can occasionally take longer, and we’ll handle everything behind the scenes while keeping you updated.

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We’re just preparing your paperwork and submitting your application to the DNO ⚡✨ — we’ll keep things moving in the background and update you as soon as there are any developments.

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Your application was submitted on {{ project.fields[\"Application Submitted Date\"] | date: \"%A, %B %-d, %Y\" | default: \"Not yet submitted\" }} and is currently with the DNO for review ⚡✨ — we’ll keep you updated along the way.

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We’re just waiting to confirm your second-stage payment 💳✨ — we’ll keep you updated as soon as it’s received.

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With approvals in place, we move into planning your installation 📅✨ — we’ll schedule dates, order materials, and make sure everything is lined up for a smooth install.

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We’ll be in touch shortly to arrange and confirm your installation date 📅☀️ — making sure everything is aligned for the next stage.

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We’ll contact you shortly to confirm your scaffolding date 🪜☀️ and next steps.

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Your scaffolding is currently scheduled for {{ project.fields[\"Scaff Installation Date\"] | date: \"%A, %B %-d, %Y\" | default: \"Not yet scheduled\" }} 🪜☀️ — we’re getting everything ready for the next stage.

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Our team is set to begin installing your scaffolding on {{ project.fields[\"Scaff Installation Date\"] | date: \"%A, %B %-d, %Y\" | default: \"Not yet scheduled\" }} 🪜☀️ — getting everything set up and ready for your installation.

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Your installation is scheduled for {{ project.fields[\"Installation Date\"] | date: \"%A, %B %-d, %Y\" | default: \"TBC\" }} 📅✨ — everything is lined up for the day.

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Our team is set to begin installing your system from {{ project.fields[\"Installation Date\"] | date: \"%A, %B %-d, %Y\" | default: \"TBC\" }} ☀️🔧 — ensuring everything is completed to the highest standard.

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Your system is fully installed and ready ⚡✨ — we’re awaiting final approval for energisation and will keep you updated.

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Installation is complete 🎉✨ — we’re just wrapping up the final details.

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Your scaffolding is scheduled to be removed on {{ project.fields[\"Scaff Rem Date\"] | date: \"%A, %B %-d, %Y\" | default: \"Not yet scheduled\" }} 🪜☀️

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Your scaffolding has now been removed 🪜✨ — we’re now working on the final steps.

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We’re awaiting confirmation of your final payment 💳✨ — this is due once installation is complete.

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We’re finalising your paperwork and completing your project 📄✨ — most certificates are issued within 7 days and will appear in your documents section once ready.

The DNO may take up to one month to confirm your system connection. Once both your MCS certificate and DNO confirmation are in place, you’ll be able to apply for export payments.

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